Frequently Asked Questions
Everything you need to know about shopping with Eastland.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or free on orders over $75. Delivery typically takes 3-5 business days depending on your location.
How do I return an item?
We accept returns within 30 days of purchase. Simply visit our Returns Portal to print a prepaid shipping label and drop your package at any authorized carrier location.
Which payment methods do you accept?
Eastland accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our delivery services to more international destinations soon.
What should I do if my product arrives damaged?
We stand by our product quality. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage for a free replacement.